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Register a business representative — an Ultimate Beneficial Owner (UBO), director, control person, or authorized signer — for a business customer. Each individual who directly or indirectly owns 25% or more of the business must be registered with the ubo role before the business can be approved for transfers. You can also register directors, control persons, and authorized signers who do not meet the ownership threshold. After registration, complete the representative’s KYC by uploading their identity documents and, if using the Sphere-Managed model, generating a face verification link.
Any individual with an ownership stake of 25% or greater must be registered with the ubo role. If no single person meets this threshold, register the individual with the highest ownership stake or the person with significant management control. ownershipPercentage accepts 0–100; the ubo role still requires ≥ 25. A representative without the ubo role (for example, director-only) may hold 0–24. EEA+ businesses must also register directors, control persons, and signers — see EEA+ businesses.
Personal information including tax identification details for individual customers. When any tax identification field is provided, all tax identification fields (number, type, country) and address are required. Please refer to the Individual Verification Criteria for the full list of reference.
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